Boarding Reservations (new clients) Effective Oct. 8, 2015 there will be a 2.5% surcharge on all credit card transactions. If you have more than one dog, you will need to submit the form for each dog. CLIENT INFORMATION Name Address City State Zip Email Home Phone Cell Phone Emergency Information Person who can make decisions for your dog if we can not reach you Phone How were you referred to us? Who can we thank with our Ruffer-A-Friend coupon for sending you our way? PET INFORMATION Dog's Name Breed Color Dog's Gender ---MaleFemale Spayed or Neutered? ---SpayedNeuteredNone Date of Birth Veterinarian Phone Vaccinations have been faxed by the Veterinarian ---YesNo They must be faxed to 616-984-4560 Food Feeding Time ---MorningEveningBoth Feed Amount Cups per feedings Feeding Instructions Treats Will you be bringing your own treats ---YesNo Treat Instructions Note: We will not give your dog any food/treats that you do not bring along Does your dog require medication? ---NoYes Name of Medication Administer: ---MorningEveningBoth How much? Name of Medication Administer: ---MorningEveningBoth How much? Name of Medication Administer: ---MorningEveningBoth How much? Medication Instructions How would you like us to administer your dog's medication? You may pill my dog (place pill on the back of the dog's tongue)I will bring a treat to put medication inI would like to buy some pill pockets (50 cents each or 5/$2.00) Other Note: Please bring all medication in its original container. Also, please do not put any medication in the dog's food. DROP OFF & PICK UP Please Note: It is very important that you adhere to your drop off and pick up times so we can ensure clean and disinfected accommodations for all our fur friends. DROP OFF Date: Time ---9:00 am9:30 am10:00 am10:30 am11:00 am11:30 am12:00 pm6:00 pm6:30 pm7:00 pm PICK UP Date: Time ---9:00 am9:30 am10:00 am10:30 am11:00 am11:30 am12:00 pm6:00 pm6:30 pm7:00 pm Please note: After 12 noon pick up is an additional day's charge. The office is closed for drop off and pick up on the following Holidays: New Year's Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and Christmas Day. HOLIDAY RESERVATION AND CANCELLATION POLICY Holiday Reservations: There are no refunds on holiday reservations or changes (unless you purchase our Reservation Insurance, see below) Holidays include the weekend before and/or after the following holidays: Christmas/New Years, Easter, Spring Break, Memorial Day, 4th of July, Labor Day and/or Thanksgiving. We require a secure credit card number on file for all holiday reservations. Once you receive confirmation, the reservation is made and you will be accountable whether you've given your credit card information or not. You risk losing your spot if we do not have credit card information on file in advance of your pet's stay. Your credit card will not be charged unless you cancel your reservation and your dog's spot can not be filled.. Non-holiday Reservations: All changes/cancellations must be done 72 hours prior to drop off day and time or you will be charged if we can not fill your spot, (unless you purchase our Reservation Insurance, see below) I understand and agree to this policy Reservation Insurance We understand things happenâ€¦plans changeâ€¦ and not always 72 hours in advance. Our Reservation Insurance allows you to cancel a reservation, at any time without penalty! Click here for more info If you are boarding more than one dog, please choose if you would like them separate or together in the same suite. ---SeperateTogether All suites come with a cot, but we highly recommend bringing your dog's own bedding. It's comforting to your dog to have something familiar from home plus it cuts down on the spread of illnesses. We will provide bedding at no charge if you choose. Will bring ownProvide Bedding Packages My Dog is a (Please check one) VIP Loves to play with doggie friends and is comfortable in a large group environment. This package includes morning and even playtime in our community play yards!Check if: My dog is new and needs a friendly introduction Top Dog For the pet who is not comfortable with other dogs or playing in large groups, this package includes individual playtime in a quiet yard, and a morning Nature Walk! Choose your Accommodations Classic Suite 5'x5' Suite with a guillotine door to a covered outdoor terrace. Includes package amenities (VIP fur kids get a.m. and p.m. community play times. Top Dog fur kids get a.m. Nature Walk and nightly Cuddles N Hugs.) Cost: $32/night $18/night 2nd dog (if dog stays in the same suite) $2/night â€“ cash discount Cottage Suite 4'x6' Suite with a covered terrace. Includes doggie daycare Mon-Fri and Nature Walks on Sat & Sun (for VIP fur kids only) Cost: $42/night $32/night 2nd dog (if dog stays in the same suite) $2/night â€“ cash discount Luxury Suite Spacious 6'x7' Suite with a toddler bed, guillotine door to a covered outdoor terrace and package amenities (VIP fur kids get a.m. and p.m. community play times. Top Dog fur kids get a.m. Nature Walk and p.m. Cuddles N Hugs.) Cost: $42/night $32/night 2nd dog (if dog stays in the same suite) $2/night â€“ cash discount Zen Den Suite 4'x5' Suite in a quiet area of the facility. Includes heated floors, nightly Cuddles N Hugs and package amenities (VIP fur kids get a.m. and p.m. community play times. Top Dog fur kids get a.m. Nature Walk and p.m. Cuddles N Hugs.) Cost: $42/night $18/night 2nd dog (if dog stays in the same suite) $2/night â€“ cash discount Build-A-Stay Customize your fur kid's stay with our Activity, Extra Love and or Packages OptionsPricing is in addition to basic boarding price. See Full Details & Descriptions Activities Nature Walks $6/ea QTY: Cuddle & Hugs $4/ea (second dog in the same suite is free!) QTY: Brush & Hugs $4/ea QTY: Enrichment $4/ea QTY: Ball Time $4/Session QTY: Cottage Club $12/day Small dog only daycare (under 40 lbs.) QTY: Extra Love Heated Floors $2/night (second dog in the same suite is free!) Yes, add Heated Floor Dental Bone $3.50 QTY: Pet-Appease Owner Scent Therapy $4.00 per administration Yes, add Pet-Appease When to administer: —AMPMas needed for storms or fireworks Comments or Instructions: What is Pet-Appease? Package Options Senior Center $5/night + boarding fee.Includes Heated Floors and Extra Potty Breaks Yes, add Senior Center Puppy Love $5/night + boarding fee For puppies under 6 months of age Includes Extra Potty Breaks and Nightly Cuddles N Hugs Yes, add Puppy Love Could your dog use some training while they're here? Yes! Please have a trainer contact me to discuss training options. Price is $10/session Did you know that for $1.00 per pet, per day you can add a Pet Health Care Warranty that will reimburse Pet Parents up to $250 in eligible veterinary expenses for illnesses or injuries that occur due to their pet’s visit to DBCC. Click here for more info Yes, add Pet Health Care Warranty for $1/day Add A Groom Would you like your dog groomed? If Yes, Select One: ---Exit BathSpaSpa PlusNail Trim Only Exit Bath Includes: Bubble bath and towel dry. $8-20. Spa Includes: Bubble bath, detangle, ear wash, hand blow dry, style and nail trim/file Spa Plus Includes: All of the above plus cut/trim/neaten. Prices vary and will be included in your estimate. Special Grooming Instructions Other Options Add these services to a Spa or Spa Plus and save! Tooth Brush $5De-Shed $10 DOG PROFILE Dog's Name Breed Is your dog taking heartworm preventative? ---YesNo Does your dog have any preexisting or current medical conditions? ---YesNo If yes please describe. Does your dog have any food allergies? ---YesNo If yes please describe. Does your dog have any sensitive areas to his or her body? ---YesNo If yes, please describe. Please check the boxes that best describe your dog's temperament. (Check all that apply.) CalmPlayfulExcitableShyDominantAggressive Other: Does your dog have fears or phobias? ---YesNo If yes, please describe. Has your dog ever bitten another dog? ---YesNo If yes, please describe the situation. Has your dog ever bitten a person? ---YesNo If yes, please describe the situation. How does your dog behave around the following? Children PoorFairGoodExcellent Men PoorFairGoodExcellent Women PoorFairGoodExcellent Male Dogs PoorFairGoodExcellent Female Dogs PoorFairGoodExcellent Puppies/Small Dogs PoorFairGoodExcellent Does your dog do any guarding of food or toys? ---YesNo If yes, please describe Has your dog ever jumped or climbed over a fence or gate? ---YesNo If yes, please describe Does your dog dig? ---YesNo Is your dog crate trained? ---YesNo What are your dog's favorite activities? Is there anything your dog should not have? (Certain toys, food, etc?) ---YesNo Anything else you would like us to know about your fur friend? Boarding Contract E-signature of this form applies to all future visits to Dogs Bay Country Club for Dogs Hours Drop Off/Pick Up: 9am-12pm or 6-7 pm. 6-7 pm pick up is an extra day's charge. Required Vaccines: Rabies, Distemper, Bordatella, Hertworm Test and a negative fecal. Fecals are due every 6 months. We highly recommend the parainflueza and H3N3/H3N8 flu vaccine and a 7 day waiting period after the bordatella vaccine. Please note, it is your responsibility to keep your pet’s vaccine information updated and faxed over by your veterinarian after relevant vet visits. We do not send out vaccine reminders. Emergency Policy: In the event of an emergency, we will notify you at the number designated on your enrollment form for emergencies. Please understand, we have no way to transport your pet to a veterinarian, so it’s very important we have up-to-date emergency contact information on file, for not only for you, but at least one other emergency contact person who is willing to transport your pet to a veterinarian in an emergency. Illness Policy: We cannot accept any dogs with the following; fleas, parasites, vomiting, diarrhea, eye or nose discharge unrelated to allergies, contagious skin condition or cough or any injury. If your dog shows any signs of these conditions while in our care, we will separate your pet to a special quarantine area and contact your veterinarian for instructions. You will be responsible for any fees related to treatment. Dog Bite Policy: We do everything we can to ensure a happy and safe environment, however dogs are animals and can be unpredictable, even in the safest environment. In the event your dog is bitten, you hold harmless all parties, including Dogs Bay staff. If your dog bites a human, you will be liable under the laws in the State of Michigan. Payment: Payment is due at time services are rendered. We accept cash/check and all major credit cards. Please check that you agree to the following: I understand my petâ€™s photo will be published on Dogs Bayâ€™s Facebook page and may be used in other website and/or marketing materials. All information I provided in my petâ€™s profile is true to the best of my knowledge. I agree to inform Dogs Bay Inc. if my dog ever bites another dog or human, while enrolled in the program. Unless Reservation Insurance is purchased, I understand I will be financially responsible according to the holiday and non-holiday cancellation policy. I understand if the VIP package is chosen, dogs not regularly socialized or not exposed to the level activity of doggie daycare run a higher risk on injury and/or incident, which may require frequent breaks, time outs or your pet being on a long leash. I agree to have my dog on a leash have my dog on a leash at all times, coming to and from the facility and while on the property. I agree to bring my dog on a properly fitted quick release collar. If you do not, one will be purchased at check in, and $3 will be added to your invoice. I certify my dog is in good health and can participate in all daycare activities. Provided all due and diligent cares is exercised at the best of the Dogs Bay Teamâ€™s ability, I hereby waive and release Dogs Bay Inc., from all liability, including medical expenses and attorney fees, due to illness, injury or any other nature. BENEFITS VS RISKS Illness Similar to children in school, bugs can be passed from dog to dog in a group environment. From a simple tummy bug to the canine flu or Bordatella (aka Kennel/Canine Cough) and/or fecal oral parasites. Prevention/Treatment: We require the bordatella vaccine and we recommend the canine flu vaccine, but both have different strains of the bacteria/virus, so you can vaccinate for one strain but still get another. We also require fecal checks every 6 month and disinfect your play yards weekly. I understand there is an increased risk of infectious disease by boarding my fur friend. I agree not to bring my dog to boarding if s/he exhibits any of the following symptoms within 24 hours of attendance; vomiting, cough/hack, fever, lethargy, discharge from eyes/nose or suspicious rash. I understand if my dog exhibits any of these symptoms while in our care, my pet will be put in a special quarantine area for the protection of all the fur guests in attendance. VIPs will be given a daily Nature Walk in lieu of Community Play Time. Fleas/Ticks We highly recommend having your dog on flea/tick prevention! Ticks especially are prevalent in our area! If you use the Soresto Flea/Tick collars, we will remove the collar during play times and while your dog is in their suite, but will put them on for Nature Walks. The Soresto collars do not have a quick release option, so they pose a safety risk. Prevention/Treatment: We will remove a tick if we find one on your dog, but if we see any fleas, your pet will be given an immediate flea/tick bath and you will be responsible for any grooming fees. I understand I will be responsible for any charges associated with my dog having fleas/ticks. Stress Diarrhea Dogs process stress very differently than humans. They do not process negative stress and positive stress separately, so the stress of a busy, fun filled day can cause some stress diarrhea, especially for new boarding friends. Prevention/Treatment: If your dog has diarrhea while in our care, we will start your dog on a vet recommended diarrhea protocol where we give weight appropriate dosages of Imodium and feeding will be withheld for the first 24 hours to give the dog's digestive tract time to settle down. We will then start the dog on a bland chicken and rice diet and slowly integrate their regular diet back in. If your dog has an accident in their suite, they will be given a bath and laundry service.There are fees associated with these extra services, unless you purchase the Health Care Warranty. I agree to the above diarrhea protocol should my dog get diarrhea while in your care. Doggie Disagreements and Boo Boos Dogs are pack animals and operate on pack structure and hierarchy. They may â€śscuffleâ€ť for dominance and/or position. With this said, doggie disagreements are inevitable. Most are just a form of communication and although they are loud and sometimes physical, they do not result in injury...similar to kids getting into a pushing match. We will always alert you if your dog has been involved in a doggie disagreement. We classify them as â€śappropriate in natureâ€ť and â€śinappropriate in natureâ€ť. If the disagreement was â€śinappropriate in natureâ€ť, a consult via phone or email, with the owner and Certified Trainer Deb Lewis, will be necessary before your dog can return to Community Playtime. Dogs play by â€śmouthingâ€ť and some have to learn to play appropriately....until they do, they can mouth another fur friend a little too hard causing a little puncture to their friendâ€™s ear, muzzle, neck, etc. We do our best to keep the play at an appropriate level, but some dogs love to play rambunctiously! They also run, jump, wrestle and dig and can get a few boo boos here and there. Weâ€™ve had dogs get scrapes/cuts from running into the play equipment, break a toenail by jumping on the gates, pull a muscle from over exertion or stopping/starting too quickly and the pea stone in the play yards can cause some sensitivity to some dogâ€™s pads of their feet until their pads toughen up a little (similar to going barefoot the first few times in the summer). Prevention/Treatment: We do everything we can to keep the fur kids safe, but at the end of the day, the VIP Package includes Community Play time, and we can regulate, but not control every dog interaction. A few minor boo boos are to be expected. I understand that there is risk of injury when dogs play in a group setting. I assume all liability for my dogâ€™s own injuries in the event of a doggie scuffle. I agree to inform Dogs Bay if my dog ever bites another dog or human. I have read through the benefits vs risks and understand COMMENTS OR SPECIFIC INSTRUCTIONS Please Note: You will receive email confirmation of this reservation once it is made. If you do not receive confirmation within 48 hours, please check your Spam Folder. Please call us if you do not receive confirmation and we recommend adding Dogs Bay's email to your not spam list. I, the undersigned owner, understand that in case of an emergency, DBCC will contact my emergency contact person. The emergency contact person will be responsible for transporting my fur friend to the vet, if treatment is needed, and is responsible for any financial obligations to the veterinarian. Check here if you understand this agreement.