Boarding Reservations (new clients) | Dogs Bay

Boarding Reservations (new clients)

Effective Oct. 8, 2015 there will be a 2.5% surcharge on all credit card transactions.

If you have more than one dog, you will need to submit the form for each dog.

CLIENT INFORMATION

Name Address
City State Zip
Email
Home Phone Cell Phone

Emergency Information
Person who can make decisions for your dog if we can not reach you
Phone

How were you referred to us?
Who can we thank with our Ruffer-A-Friend coupon for sending you our way?


DROP OFF & PICK UP Please Note: It is very important that you adhere to your drop off and pick up times so we can ensure clean and disinfected accommodations for all our fur friends.

DROP OFF
Date: Time

PICK UP
Date: Time

Please note: After 12 noon pick up is an additional day's charge. The office is closed for drop off and pick up on the following Holidays: New Year's Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and Christmas Day.


My Dog is a (Please check one)

VIP

Loves to play with doggie friends and is comfortable in a large group environment. This package includes morning and even playtime in our community play yards!

Check if: My dog is new and needs a friendly introduction

Top Dog

For the pet who is not comfortable with other dogs or playing in large groups, this package includes individual playtime in a quiet yard, and a morning Nature Walk!

Cost: $32/night $18/night 2nd dog (if dog stays in the same suite) $2/night – cash discount

 

HOLIDAY RESERVATION AND CANCELLATION POLICY

Holiday Reservations: There are no refunds on holiday reservations or changes (unless you purchase our Reservation Insurance, see below) Holidays include the weekend before and/or after the following holidays: Christmas/New Years, Easter, Spring Break, Memorial Day, 4th of July, Labor Day and/or Thanksgiving.
We require a secure credit card number on file for all holiday reservations. Once you receive confirmation, the reservation is made and you will be accountable whether you've given your credit card information or not. You risk losing your spot if we do not have credit card information on file in advance of your pet's stay. Your credit card will not be charged unless you cancel your reservation and your dog's spot can not be filled..

Non-holiday Reservations: All changes/cancellations must be done 72 hours prior to drop off day and time or you will be charged if we can not fill your spot, (unless you purchase our Reservation Insurance, see below)

I understand and agree to this policy

Reservation Insurance We understand things happen…plans change… and not always 72 hours in advance. Our Reservation Insurance allows you to cancel a reservation, at any time without penalty!

Click here for more info


PET INFORMATION

Dog's Name Breed Color
Dog's Gender Spayed or Neutered? Date of Birth

Veterinarian Phone
Vaccinations have been faxed by the Veterinarian They must be faxed to 269 857-8379

Food
Feeding Time
Feed Amount Cups per feedings
Feeding Instructions

Treats
Will you be bringing your own treats
Treat Instructions

Note: We will not give your dog any food/treats that you do not bring along

Does your dog require medication?
Name of Medication
Administer:
How much?
Name of Medication
Administer:
How much?
Name of Medication
Administer:
How much?

Medication Instructions

How would you like us to administer your dog's medication?
You may pill my dog (place pill on the back of the dog's tongue)I will bring a treat to put medication inI would like to buy some pill pockets (50 cents each or 5/$2.00)
Other

Note: Please bring all medication in its original container. Also, please do not put any medication in the dog's food.



Customize your fur kid's stay with our A La Carte options or save with our Activity Packages

Pricing is addition to basic boarding price of $32/day.

Add a la cartes to your dog's stay by selecting the check box AND the Quantity. Click here for a la carte details.

Cuddle and Hugs $4/ea (second dog in the same suite is free!)   QTY:
Brush and Hugs $4/ea   QTY:
Nature Walks $6/ea   QTY:
Enrichment $4/ea   QTY:
Cottage Club $12/day (small dog only daycare (under 40 lbs.)   QTY:
Heated Floors $2/night (second dog in the same suite is free!)   QTY:
Carpet included in package (second dog in the same suite is free!)   QTY:
Ball Time $4/Session   QTY:
     
Senior Center $5/night + boarding fee.
Includes Heated Floors and Extra Potty Breaks
  Yes, add Senior Center
Puppy Love $5/night + boarding fee
For puppies under 6 months of age
Includes Extra Potty Breaks and Nightly Cuddles N Hugs
  Yes, add Puppy Love
Zen Den $10/night  + boarding fee 
Includes Heated Floors and Nightly Cuddles N Hugs in a quiet area of only 4 suites. 
  Yes, add Zen Den
 
Chewing is an instinctual stress reliever for your dog! How about adding one of our safe, never made in China chew bones to your dog's stay??
Dental Bone $3.50   QTY:

Did you know that for $1.00 per pet, per day you can add a Pet Health Care Warranty that will reimburse Pet Parents up to $250 in eligible veterinary expenses for illnesses or injuries that occur due to their pet’s visit to DBCC. 

Click here for more info

  Yes, add Pet Health Care Warranty for $1/day
Would you like your dog groomed? If Yes, Select One:

Exit Bath Includes: Bubble bath and towel dry. $8-20.
Spa Includes: Bubble bath, detangle, ear wash, hand blow dry, style and nail trim/file
Spa Plus Includes: All of the above plus cut/trim/neaten.
Prices vary and will be included in your estimate.

Special Grooming Instructions

Other Options
Add these services to a Spa or Spa Plus and save! Tooth Brush $5De-Shed $10



If you are boarding more than one dog, please choose if you would like them separate or together in the same suite.

All suites come with a cot, but we highly recommend bringing your dog's own bedding. It's comforting to your dog to have something familiar from home plus it cuts down on the spread of illnesses. We will provide bedding at no charge if you choose.
Will bring ownProvide Bedding


DOG PROFILE

Dog's Name Breed

Is your dog taking heartworm preventative?

Does your dog have any preexisting or current medical conditions?
If yes please describe.

Does your dog have any food allergies?
If yes please describe.

Does your dog have any sensitive areas to his or her body?
If yes, please describe.

Please check the boxes that best describe your dog's temperament. (Check all that apply.)
CalmPlayfulExcitableShyDominantAggressive
Other:

Does your dog have fears or phobias?
If yes, please describe.

Has your dog ever bitten another dog?
If yes, please describe the situation.

Has your dog ever bitten a person?
If yes, please describe the situation.

How does your dog behave around the following?
Children
Men
Women
Male Dogs
Female Dogs
Puppies/Small Dogs

Does your dog do any guarding of food or toys?
If yes, please describe

Has your dog ever jumped or climbed over a fence or gate?
If yes, please describe

Does your dog dig?

Is your dog crate trained?

What are your dog's favorite activities?

Is there anything your dog should not have? (Certain toys, food, etc?)

Anything else you would like us to know about your fur friend?


BENEFITS VS RISKS

Illness

Similar to children in school, bugs can be passed from dog to dog in a group environment. From a simple tummy bug to the canine flu or Bordatella (aka Kennel/Canine Cough) and/or fecal oral parasites.

Prevention/Treatment: We require the bordatella vaccine and we recommend the canine flu vaccine, but both have different strains of the bacteria/virus, so you can vaccinate for one strain but still get another. We also require fecal checks every 6 month and disinfect your play yards weekly.

Please Initial Here
I understand there is an increased risk of infectious disease by boarding my fur friend. I agree not to bring my dog to boarding if s/he exhibits any of the following symptoms within 24 hours of attendance; vomiting, cough/hack, fever, lethargy, discharge from eyes/nose or suspicious rash. I understand if my dog exhibits any of these symptoms while in our care, my pet will be put in a special quarantine area for the protection of all the fur guests in attendance. VIPs will be given a daily Nature Walk in lieu of Community Play Time.


Fleas/Ticks

We highly recommend having your dog on flea/tick prevention! Ticks especially are prevalent in our area! If you use the Soresto Flea/Tick collars, we will remove the collar during play times and while your dog is in their suite, but will put them on for Nature Walks. The Soresto collars do not have a quick release option, so they pose a safety risk.

Prevention/Treatment: We will remove a tick if we find one on your dog, but if we see any fleas, your pet will be given an immediate flea/tick bath and you will be responsible for any grooming fees.

Please Initial Here
I understand I will be responsible for any charges associated with my dog having fleas/ticks.


Stress Diarrhea

Dogs process stress very differently than humans. They do not process negative stress and positive stress separately, so the stress of a busy, fun filled day can cause some stress diarrhea, especially for new boarding friends.

Prevention/Treatment: If your dog has diarrhea while in our care, we will start your dog on a vet recommended diarrhea protocol where we give weight appropriate dosages of Imodium and feeding will be withheld for the first 24 hours to give the dog's digestive tract time to settle down. We will then start the dog on a bland chicken and rice diet and slowly integrate their regular diet back in. If your dog has an accident in their suite, they will be given a bath and laundry service.There are fees associated with these extra services, unless you purchase the Health Care Warranty.

Please Initial Here
I agree to the above diarrhea protocol should my dog get diarrhea while in your care.


Doggie Disagreements and Boo Boos

Dogs are pack animals and operate on pack structure and hierarchy. They may “scuffle” for dominance and/or position. With this said, doggie disagreements are inevitable. Most are just a form of communication and although they are loud and sometimes physical, they do not result in injury...similar to kids getting into a pushing match.

We will always alert you if your dog has been involved in a doggie disagreement. We classify them as “appropriate in nature” and “inappropriate in nature”. If the disagreement was “inappropriate in nature”, a consult via phone or email, with the owner and Certified Trainer Deb Lewis, will be necessary before your dog can return to Community Playtime.

Dogs play by “mouthing” and some have to learn to play appropriately....until they do, they can mouth another fur friend a little too hard causing a little puncture to their friend’s ear, muzzle, neck, etc. We do our best to keep the play at an appropriate level, but some dogs love to play rambunctiously! They also run, jump, wrestle and dig and can get a few boo boos here and there. We’ve had dogs get scrapes/cuts from running into the play equipment, break a toenail by jumping on the gates, pull a muscle from over exertion or stopping/starting too quickly and the pea stone in the play yards can cause some sensitivity to some dog’s pads of their feet until their pads toughen up a little (similar to going barefoot the first few times in the summer).

Prevention/Treatment: We do everything we can to keep the fur kids safe, but at the end of the day, the VIP Package includes Community Play time, and we can regulate, but not control every dog interaction. A few minor boo boos are to be expected.

Please Initial Here
I understand that there is risk of injury when dogs play in a group setting. I assume all liability for my dog’s own injuries in the event of a doggie scuffle. I agree to inform Dogs Bay if my dog ever bites another dog or human.



Boarding Contract

E-signature of this form applies to all future visits to Dogs Bay Country Club for Dogs

Hours
Drop Off/Pick Up: 9am-12pm or 6-7 pm. 6-7 pm pick up is an extra day's charge.

Required Vaccines: Rabies, Distemper, Bordatella, Hertworm Test and a negative fecal. Fecals are due every 6 months.  We highly recommend the parainflueza and H3N3/H3N8 flu vaccine and a 7 day waiting period after the bordatella vaccine. Please note, it is your responsibility to keep your pet’s vaccine information updated and faxed over by your veterinarian after relevant vet visits. We do not send out vaccine reminders.

Emergency Policy: In the event of an emergency, we will notify you at the number designated on your enrollment form for emergencies. Please understand, we have no way to transport your pet to a veterinarian, so it’s very important we have up-to-date emergency contact information on file, for not only for you, but at least one other emergency contact person who is willing to transport your pet to a veterinarian in an emergency.

Illness Policy: We cannot accept any dogs with the following; fleas, parasites, vomiting, diarrhea, eye or nose discharge unrelated to allergies, contagious skin condition or cough or any injury. If your dog shows any signs of these conditions while in our care, we will separate your pet to a special quarantine area and contact your veterinarian for instructions. You will be responsible for any fees related to treatment.

Dog Bite Policy: We do everything we can to ensure a happy and safe environment, however dogs are animals and can be unpredictable, even in the safest environment. In the event your dog is bitten, you hold harmless all parties, including Dogs Bay staff. If your dog bites a human, you will be liable under the laws in the State of Michigan.

Payment: Payment is due at time services are rendered. We accept cash/check and all major credit cards.

Please check that you agree to the following:

I understand my pet’s photo will be published on Dogs Bay’s Facebook page and may be used in other website and/or marketing materials.

All information I provided in my pet’s profile is true to the best of my knowledge. I agree to inform Dogs Bay Inc. if my dog ever bites another dog or human, while enrolled in the program.

I have read and understand Risks vs Benefits information.

Unless Reservation Insurance is purchased, I understand I will be financially responsible according to the holiday and non-holiday cancellation policy.

I understand if the VIP package is chosen, dogs not regularly socialized or not exposed to the level activity of doggie daycare run a higher risk on injury and/or incident, which may require frequent breaks, time outs or your pet being on a long leash.

I agree to have my dog on a leash have my dog on a leash at all times, coming to and from the facility and while on the property.

I agree to bring my dog on a properly fitted quick release collar. If you do not, one will be purchased an you will be invoiced accordingly.

I certify my dog is in good health and can participate in all daycare activities.

Provided all due and diligent cares is exercised at the best of the Dogs Bay Team’s ability, I hereby waive and release Dogs Bay Inc., from all liability, including medical expenses and attorney fees, due to illness, injury or any other nature.


COMMENTS OR SPECIFIC INSTRUCTIONS

Please Note: You will receive email confirmation of this reservation once it is made. If you do not receive confirmation within 48 hours, please check your Spam Folder. Please call us if you do not receive confirmation and we recommend adding Dogs Bay's email to your not spam list.

I, the undersigned owner, understand that in case of an emergency, DBCC will contact my emergency contact person. The emergency contact person will be responsible for transporting my fur friend to the vet, if treatment is needed, and is responsible for any financial obligations to the veterinarian.

Check here if you understand this agreement.

Thank you for your boarding inquiry

Welcome! Your inquiry has been sent to our reservation department. You will be receiving a confirmation e-mail based on availability. If you do not receive a confirmation e-mail within 48 hours, please call the office at 269-857-8310

Our Vaccination Requirements

  • Negative fecal test result within the last 6 months
  • A negative heartworm test if your fur kid is a year or older
  • Bordatella vaccination
  • Distemper combo vaccination
  • Rabies vaccination
  • We recommend (but not require) the parainfluenza and H3N3/H3N8 combo vaccines.

We require that proof of these vaccinations be faxed over from your veterinarian in advance of your pet's stay. Fax number: 616-984-4560
PLEASE NOTE: We highly recommend calling a few days before your dog's schedule boarding to ensure we have received vaccine information from your vet and you have all the required vaccines.

Check In: Check in time is 9 a.m.-12 p.m. and/or 6-7 p.m., 7 days/week.
We a very busy facility, so to ensure your pet's suite is disinfected and ready for his/her arrival, we ask you adhere to the drop off time you selected on your reservation form. We can not guarantee an early check in.

Check Out: Check out time is 9 a.m.-12 p.m. and/or 6-7 p.m, 7 days/week. After 12 p.m. check out is an extra day's charge.
To ensure the suite is disinfected and ready for the next fur guest, we ask you adhere to the drop off time you selected on your reservation form. If you are late, and we are full, your fur friend will be crated until your arrival.

Payment: We accept cash, check and all major credit cards. There is a $2/night cash discount and a 2.5% surcharge on credit card transactions.

What to bring:

  • Food
  • Bowls: We provide bowls for food and water
  • Treats:  If you so desire. We do not give the fur kids anything that is not brought from home. Something to safely chew on helps reduce stress that may occur from being in a new place and meeting new friends. Please note, there are times the fur kids are not supervised in their suites, so choose your chew toy/bone accordingly.
  • Bedding is optional, but recommended. Each fur guest will receive a Kuranda bed or Kennel Decking, and we have extra bedding, but familiar scents are comforting in a new place, so your fur baby may prefer his/her own bed.
  • Toys...well of course! Again keep in mind there are times the fur kids are not supervised in their suites, so keep safety in mind when selecting what toys to bring.
  • Collars: You may bring your dog in/out of the facility on the collar of your choice, but for safety in the play yards, VIP guests must come with an additional "quick release" collar. If you have any questions about what a quick release collar is, we are happy to assist. We do not recommend you bring their collar with their tags on it. Tags can get caught in teeth and toenails during play and can get lost in the yards.
  • Leash: Your dog should be on leash (in your possession) at all times coming and going to and from the facility. 
  • Medication: Please bring all medication in it's original container. If your fur friend is a fussy pill taker, we recommend bringing something yummy, like cheese, peanut butter or pill pockets to put the medication in. We have pill pockets available for purchase at check in. If you do not bring anything to put medication in, we will "pill" your fur friend (gently open mouth, put pill on back of tongue.)
    PLEASE NOTE: It is our policy not to put medication in a fur guest's food (unless the medication is made to go on food in liquid or powder form.) The reason is, many dogs will not eat under stress, so if we put the medication in the food, the dog may miss getting their medication.


A few tidbits of information

  • Our visiting friends are always happy to greet new friends.  When you first enter the facility, it may be very loud with all the welcoming cheers.  This really only occurs when new people come.  The dogs settle down quickly, and it’s usually pretty quiet.  We are happy to give you a tour upon arrival, but please ask for a tour before you bring your fur friend in.
  • Expect your dog to come home tired and dirty from playing outside with friends if they are VIP’s.  Most dogs are not used to the amount of fun and activity they receive here.  If you want your dog to play with other dogs, please understand you assume the risk involved. Similar to kids on a playground, a few bumps and bruises are not uncommon if your dog is playing with friends and even though the yards are staffed at all times, dogs may engage in some scuffles to settle differences.  We do everything in our power to prevent “disagreements”, but dogs will be dogs and there is the risk of injury.
  •  Please review the terms carefully on the contract you are signing.
  • Any changes to reservations (including cancellations) must be made 72 hours prior to scheduled drop off day and time, or you will be billed for your dog’s entire stay, unless we can fill the reservation.

    If you are booking your pet for Christmas/New Years, Spring Break, Memorial Day, 4th of July, Labor Day or Thanksgiving you must secure your reservation with a credit card. Your credit card will not be charged unless you cancel your reservation and your dog’s spot can not be filled.

  • Holiday Refund Policy: There will be no refunds for holiday reservations!

  • We highly recommend you take advantage or our grooming service just prior to picking up your pet.  Exit baths, nail trims or a full spa day is available.

  • Just a reminder that we offer a “FREE TRIAL” for new boarders!!

  • We encourage you to "like" Dogs Bay Country Club for Dogs on Facebook. We will be posting pictures daily.

Looking forward to meeting you and your 4-legged friend!!

Deb Lewis and the Dogs Bay Team