Boarding Reservations (new clients) - Dogs Bay

Boarding Reservations (new clients)

Payment: We accept local checks, cash ($2/night cash discount!) and all major credit cards.  Please note there is a “non cash adjustment” on all credit card and debit card transactions.

    If you have more than one dog, you will need to submit the form for each dog.

    CLIENT INFORMATION

    Name Address
    City State Zip
    Email
    Cell Phone Cell Carrier:

    Emergency Information
    Emergency Contact Person
    Name
    Phone
    I understand that in case of an emergency, DBCC will contact my emergency contact person. The emergency contact person will be responsible for transporting my fur friend to the vet, if treatment is needed.

    Credit Card Information

    Please provide credit card information to secure your reservation.
    This is a secure and encrypted form and your information is stored in a secure software program.

    Card Number: Expiration CVV
    I would prefer to call the office with my credit card information
    Please note our system will not allow us to book this reservation until we have credit card information. This is just to secure your reservation, you may still pay with cash or check at pick up.

    How were you referred to us?

    Who can we thank with our Ruffer-A-Friend coupon for sending you our way?


    PET INFORMATION

    Dog's Name Breed Color
    Dog's Gender Dog's Weight Spayed or Neutered? Date of Birth

    Veterinarian Phone
    Proof of vaccines must sent by your veterinarian in advance of your pet's stay
    Email (preferred): dogsbayinc@gmail.com
    Fax: 616-964-4560

    DROP OFF & PICK UP

    Please Note: It is very important that you adhere to your drop off and pick up times so we can ensure clean and disinfected accommodations for all our fur friends.

    DROP OFF

    Date: Time

    PICK UP

    Date: Time

    Please note: After 11am pick up is an additional day's charge. The office is closed for drop off and pick up on the following Holidays: New Year's Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and Christmas Day.

     

    HOLIDAY RESERVATION AND CANCELLATION POLICY

    Holiday Reservations: There are no refunds on holiday reservations or changes (unless you purchase our Reservation Insurance, see below) Holidays include the weekend before and/or after the following holidays: Christmas/New Years, Easter, Spring Break (first full week of April, plus the weekend before and after), Memorial Day, 4th of July, Labor Day and/or Thanksgiving.
    Once you receive confirmation, the reservation is made and you will be accountable.

    Non-holiday Reservations: All changes/cancellations must be done 72 hours prior to drop off day and time or you will be charged if we can not fill your spot, (unless you purchase our Reservation Insurance, see below)

    I understand and agree to this reservation policy

    Reservation Insurance We understand things happen…plans change… and not always 72 hours in advance. Our Reservation Insurance allows you to cancel a reservation, at any time without penalty!

    Click here for more info

    FEEDING AND MEDICATION

    Food
    Feeding Time
    Feed Amount Cups per feedings
    Feeding Instructions

    Treats
    Will you be bringing your own treats
    Treat Instructions

    Note: We will not give your dog any food/treats that you do not bring along

    It's not uncommon for fur kids to not want to eat or take their medication with all the excitement of boarding. Please select from the following enticement options. Check all that apply
    Peanut ButterChicken/Rice/BrothGround Beef/RiceCheeseMarshmallows

    Does your dog require medication?
    Name of Medication
    Administer:
    How much?
    Name of Medication
    Administer:
    How much?
    Name of Medication
    Administer:
    How much?

    Medication Instructions

    How would you like us to administer your dog's medication?
    You may pill my dog (place pill on the back of the dog's tongue)I will bring a treat to put medication inI would like to buy some peanut butter for 50 cents/package (enough for approx 4 pills)
    Other

    Note: Please bring all medication in its original container. Also, please do not put any medication in the dog's food.


    If you are boarding more than one dog, please choose if you would like them separate or together in the same suite.

    COVID 19 Safety: Per the most recent CDC guidelines, masks are still mandatory to enter the facility if you are not fully vaccinated. The staff is following all CDC safety and disinfecting recommendations. If you are feeling ill, please find a friend/family member to drop off/pick up your fur friend.


    Choose your Accommodations


    Pick a package

    Boarding Packages

    VIP

    Loves to play with doggie friends and is comfortable in a large group environment. This package includes morning and even playtime in our community play yards!Check if: My dog is new and needs a friendly introduction

    Top Dog

    For the pet who is not comfortable with other dogs or playing in large groups, this package includes individual playtime in a quiet yard, and a morning Nature Walk!


    Day Packages

    Top Dog Daycare

    Mon- Thur- $35

    Fri-Sun- $45

    Top Dogs drop off between 9 and 11 am. Pick up between 6pm and 7pm

    Includes: Nature Walk, Top Dog Playtime with Activity (balltime, bubbles, sand box treasure hunt, etc), Peanut Butter stuffed Kong

    Owners can bring their treats and dinner and we will feed them so they are all ready to go home.

    * Add a 30 minute training session working on a choice of: sit, down, place, leash manners, watch me, touch, stay, leave it & give for an additional $25

    Please Note: You will need to fill out feeding and medication instructions above, if needed during the day stays.


    Choose a suite

    Classic Suite

    5'x5' Suite with a guillotine door to a covered outdoor terrace. Includes package amenities.
    PRICE: $42/night $22/night 2nd dog (if dog stays in the same suite)

    Luxury Suite


    Spacious 6'x7' Suite with a guillotine door to a covered outdoor terrace and toddler bed. Includes package amenities.

    Cost: PRICE: $52/22 a night.

    Zen Den Suite


    4'x5' Suite in a quiet area of the facility. Includes heated floors, nightly Cuddles N Hugs and package amenities.

    Cost: PRICE: $42/night $22/night 2nd dog (if dog stays in the same suite) 


    Customize Your Fur Kid's Stay

    Activities

    Nature Walks

    1/2 mile of wonderful sights and smells on the nature walk trail . $6.00 per walk

    $6/ea

    QTY:

    Cuddle & Hugs

    This is a great service for pups who enjoy one on one human interaction. A loving staff member will go in their suite with them and cuddle and hug them. $4.00 per session

    $4/ea (second dog in the same suite is free!)
    QTY:

    Brush & Hugs

    This is a great service for pups who’s coats need regular brushing. A loving staff member will go in their suite with them, give them some love and brush their coat. $4.00 per session

    $4/ea

    QTY:

    Enrichment

    A busy and balanced body and mind are the key to a stress free environment for our fur guests. We offer daily enrichment sessions that include activities to challenge the body and mind, like interactive treat games, nose work games, teaching obedience and manners, etc. Our Enrichment Coordinator hand selects activities based on each dog’s activity level and mental needs, to keep the fur kids engaged, balanced and fulfilled. $4.00/session

    $4/ea

    QTY:





    Ball Time

    A tail waggin’ tongue hangin’ good time for fur kids who love to chase a tennis ball! $4.00/session

    $4/session

    QTY:

    Daycare

    Doggie Daycare: After morning play time at the Country Club, the staff will bring your fur friend to doggie daycare to spend his/her day with doggie friends. Small/Medium dogs only. $17/day

    $17/day Small/Medium dogs only. (under 40 lbs.)
    QTY:

    Heated Bed

    A microwavable disc inserted under your dog’s bed that stays toasty warm for 6-8 hours!! $1/night

    $1/night
    Yes, add Heated Bed

    Dental Bone

    Dr. Becker recommended Dental Bones are a completely digestibel chew with the with healthy dietary fiber, iron, calcium and a dash of cinnamon. Does not contain wheat, gluten, sugar, soy, corn, trans or unsaturated fat, salt, animal by products or any chemicals or unnatural preservatives! $2.50

    $2.50

    QTY:


    Additional Package Options

    Senior Center - mandatory for all dogs 10 and older

    Includes Wellness checks twice daily, non-skid flooring, extra potty breaks, heated bed and special report card. INCLUDES Special Care Package

    $8/night + boarding fee.
    Includes Wellness checks twice daily, non-skid flooring, extra potty breaks, heated bed and special report card. INCLUDES Special Care Package
    Yes, add Senior Center


    Puppy Love - mandatory for puppies under 9 months of age

    For puppies under 9 months of age Includes Special introduction to dog friends, extra potty breaks, nightly Cuddles N Hugs, and Nylabone. INCLUDES Special Care Package

    $8/night + boarding fee
    For puppies under 9 months of age Includes Special introduction to dog friends, extra potty breaks, nightly Cuddles N Hugs and Nylabone. INCLUDES Special Care Package
    Yes, add Puppy Love


    Special Care Package - Optional for dogs who need a little extra TLC

    We monitor our fur guests closely for early signs of stress including the dog not eating, diarrhea, vomiting, etc. The following services are covered under our Special Care Package. -If a dog does not eat within a 24-hour period, we offer chicken broth/rice, added to their kibble, to entice them to eat.
    -If a dog gets diarrhea, we have a full diarrhea protocol that includes Imodium, bland diet (chicken/rice) until the GI upset is under control and then we gradually transition them back to their regular diet.
    -If a dog vomits due to anxiety, we will offer Pepcid and bland diet (chicken/rice) until the symptoms subside.
    -If a dog’s pads are sensitive to the stones in the play yards, we provide Epson Salt Foot Baths and Pad Protector.
    -If a dog needs to be Quarantined or cannot play with his/her fur friends, go on scheduled Nature Walks or to daycare for any reason, we will substitute Enrichment Cuddles-N-Hugs or anything else we see fit to keep the dog happy and engaged.
    -We also launder any soiled toys or bedding and give our fur friends spot baths if needed, to maintain a healthy and clean environment.

    The cost of all these protocols are included in our Special Care Package. If you opt out,, you will be charged for these services, if rendered. This package is included with the Puppy Love and Senior Love package options!

    $5/night + boarding fee.

    Yes, add Special Care Package


    DOG PROFILE

    Dog's Name Breed

    Is your dog taking heartworm preventative?

    Does your dog have any preexisting or current medical conditions?
    If yes please describe.

    Does your dog have any food allergies?
    If yes please describe.

    Does your dog have any sensitive areas to his or her body?
    If yes, please describe.

    Please check the boxes that best describe your dog's temperament. (Check all that apply.)
    CalmPlayfulExcitableShyDominantAggressive
    Other:

    Does your dog have fears or phobias?
    If yes, please describe.

    Has your dog ever bitten another dog?
    If yes, please describe the situation.

    Has your dog ever bitten a person?
    If yes, please describe the situation.

    Does your dog have separation anxiety?
    If yes, please describe.

    Is your dog destructive?
    If yes, please describe.

    How does your dog behave around the following?
    Children
    Men
    Women
    Male Dogs
    Female Dogs
    Puppies/Small Dogs

    Does your dog do any guarding of food or toys?
    If yes, please describe

    Has your dog ever jumped or climbed over a fence or gate?
    If yes, please describe

    Does your dog dig?

    Is your dog crate trained?

    What are your dog's favorite activities?

    Is there anything your dog should not have? (Certain toys, food, etc?)

    Anything else you would like us to know about your fur friend?


    Boarding Contract

    E-signature of this form applies to all future visits to Dogs Bay Country Club for Dogs

    Hours
    Drop Off/Pick Up: 9am-11am or 6-7 pm. 6-7 pm pick up is an extra day's charge.

    Required Vaccines: Rabies, Distemper, Bordatella, Heartworm Test and a negative fecal. Fecals are due every 6 months.  We highly recommend the parainflueza and H3N3/H3N8 flu vaccine and a 7 day waiting period after a first time bordatella vaccine. Please note, we try to send out vaccine reminders as a courtesy, but it is your responsibility to keep your pet’s vaccine information updated and faxed over by your veterinarian after relevant vet visits. We do not send out vaccine reminders.

    Emergency Policy: In the event of an emergency, we will notify the emergency contact person designated on your enrollment form. Please understand, we have no way to transport your pet to a veterinarian, so it’s very important your emergency contact person is available and willing to care for or transport your pet to the vet, including the nearest 24 hour emergency care facility.

    Illness Policy: We cannot accept any dogs with the following; fleas, parasites, vomiting, diarrhea, eye or nose discharge unrelated to allergies, contagious skin condition or cough. If your dog shows any signs of these conditions while in our care, we will separate your pet to a special quarantine area and contact your veterinarian for instructions. You will be responsible for any fees related to treatment.

    Health & Wellness: This is where Dogs Bay really stands out from our competition! We have several protocols in place to ensure your fur friend is happy and healthy while boarding with us. These include a diarrhea protocol if your dog gets a loose stool, laundry and "spot" baths if your dog has an accident, chicken/rice to entice a dog who is not eating, wellness checks for dogs who become sick or injured, extra potty breaks for dogs who are having accidents, Calming treats for dogs who are fearful or over excited causing stress, a homeopathic cough suppressant for suspected kennel cough, etc. We may also add some ball time for a high energy dog who is struggling or extra Cuddles N Hugs for a sensitive dog who needs extra attention. We will do whatever we need to for the health and wellness of your fur baby while entrusted in our care. You will be responsible for any fees associated with these extra services. We will do our best to keep the cost down, but the health and safety of the fur kids is our number one priority.

    Senior Dogs: Our Senior Center Package is mandatory for dogs 10 and older. Price is $8/day in addition to your selected boarding fee. It includes non-skid rubber flooring in their suite, extra potty breaks, heated bed (if non-chewer), a special report card and wellness checks twice a day. We also require a special medical release form at check in. Price is $8/day in addition to your selected boarding fee.

    Puppies: Our Puppy Package is required for puppies under 9 months old. It includes a special introduction to friends by our in-house Certified Trainer, a special introduction to dog friends approved by our in-house Certified Trainer, extra potty breaks, evening Cuddles N Hugs and a nylabone. Our Puppy Package is mandatory for all dogs under 9 months old. Price is $8/day in addition to your selected boarding fee.

    Dog Bite Policy: We do everything we can to ensure a happy and safe environment, however dogs are animals and can be unpredictable, even in the safest environment. In the event your dog is bitten, you hold harmless all parties, including Dogs Bay staff. If your dog bites a human, you will be liable under the laws in the State of Michigan.

    Payment: Payment is due at time services are rendered. We accept cash/check and all major credit cards. Cash payments qualify for a $2/night discount!

    Please check that you agree to the following:

    I understand my pet’s photo will be published on Dogs Bay’s Facebook page and may be used in other website and/or marketing materials.

    I understand the Health & Wellness policy as listed above.

    All information I provided in my pet’s profile is true to the best of my knowledge. I agree to inform Dogs Bay Inc. if my dog ever bites another dog or human, while enrolled in the program.

    Unless Reservation Insurance is purchased, I understand I will be financially responsible according to the holiday and non-holiday cancellation policy.

    I understand if the VIP package is chosen, dogs not regularly socialized or not exposed to the activity level of community play time, run a higher risk on injury and/or incident, which may require frequent breaks, time outs or your pet being on a long leash. I assume all liability for my dog's own injuries in the event of a doggie disagreement.

    I agree to have my dog on a leash at all times, coming to and from the facility and while on the property.

    I agree to bring my dog on a properly fitted quick release collar. If you do not, one will be purchased at check in, and $5 will be added to your invoice.

    I certify my dog is in good health and can participate in all package activities.

    Provided all due and diligent care is exercised to the best of the Dogs Bay Team’s ability, I hereby waive and release Dogs Bay Inc., from all liability, including medical expenses and attorney fees, due to illness, injury or any other nature.


    COMMENTS OR SPECIFIC INSTRUCTIONS

    Please Note: You will receive email confirmation of this reservation once it is made. If you do not receive confirmation within 48 hours, please check your Spam Folder. Please call us if you do not receive confirmation and we recommend adding Dogs Bay's email to your not spam list.

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